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Custom’s approach to solution development starts with reviewing organizational goals and objectives, then matching technology solution development to empower our clients in realizing those goals. We believe that providing demonstrable value to our clients is the foundation in a successful project engagement.

Product
Product procurement and associated services oftentimes offer complexity for our clients. In addition to outstanding customer service and a dedicated product team, Custom offers a variety of services such as kitting, custom-builds, asset tagging and management and comprehensive order tracking. Read more...

Applications
Custom’s flagship product, Infinite Campus, is a comprehensive, web-based environment where administrators, teachers, parents, and students use technology to streamline communication of information, work more efficiently and help increase individual student achievement. More robust than traditional Student Management Systems, Infinite Campus combines multiple data management programs into a single integrated application. Read more...

IT Services
IP Communications, Consolidation/ Virtualization, Security, Messaging and Archiving, and Directory Services are just a few of the IT solutions Custom offers. Each is tailored to meet specific organizational needs/demands and are designed to provide bottom-line value to our clients. Read more...

Consulting
Custom’s consulting practice includes Project Management services and Project Management Office solutions, Strategic Planning consultation, Workflow consulting and Data Center assessment services. Read more...

Outsourcing
Reduce the complexity of technical staff sourcing, hiring and retaining with CustomSource, our expert resource outsourcing solution. Custom has provided outsourced solutions for many of our clients, ranging from individual skilled resources to entire IT organizations. Read more...

 

 

Customer Success

With integrated, well-functioning and supported technology, providers can
have the tools needed to manage profitability and improved productivity. Custom has helped providers and practices achieve the following:

  • Improved cash flow: Faster insurance coverage verification, claims processing and payment
  • Revenue growth:
    • See more patients
    • Faster Faster diagnosis and treatment as a result of better systems availability and integration
  • Improved patient satisfaction
    • Shorter patient wait times
    • Smoother patient “systems” experience
    • Position practice to grow patient base
  • Improved practice efficiency/Lower IT costs:
    • Ability to securely access patient data, records and email remotely
    • Better management of billing and scheduling with IT tools
    • Elimination of manual administrative processes and mistakes
    • Partner-based solution for management of IT function/ability to handle increasing complexity
    • Vendor consolidation
    • Improved job satisfaction for team/staff
    • Money saved by eliminating unplanned and unexpected spending Improved budget accuracy, including planned, predictable pricing for work delivered
  • Reduce Practice Risk
    • Less downtime
    • Improved security and data integrity Improved back-up and disaster recovery planning
    • Manage compliance obligations
  • Capitalize on funding incentives/prepare for a more complex future: Updated, well managed infrastructure allows for EHR / EMR adoption & integration
View or download a study on how Custom has helped one of your peers

.Learn what you can expect when you engage with Custom.

 

“Custom’s Managed Services program really works for us. Park East could not attract and retain a person with the high level of skills and ability of our Custom Engineers. We would have to pay a fortune to hire someone with those skills here in Manhattan. The amount we pay Custom each month is a fraction of the cost when you add everything up and the level of service is much higher.”

Sandy Iannarone
Practice Administrator
Park East Cardiovascular

 


 
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