Custom Computer Specialists, Inc. Launches New Managed Services Practice - CustomMS

Customers Weigh In: CustomMS reduces the complexity and costs of supporting their IT infrastructure

June 5, 2007 - Custom Computer Specialists Inc. (“Custom”) announced today a strategic initiative to provide best-of-breed, automated managed service solutions for organizations of all sizes. The new managed workstations, network infrastructure, network operating systems and security solutions will allow customers to automate key elements of implementation, service configuration and support thereby reducing costs. Utilizing an elite pool of system and network engineers equipped with state-of-the-art technology tools CustomMS also increases the reliability and security of client IT environments ensuring that they are always on (Utility Grade).

John McSweeney, Chief Operating Officer Custom Computer Specialists Inc., said ”CustomMS was developed because Managed Services has unequivocally become the best way to provide IT support and overall value to our clients. Managed Services is about leveraging people, technology and tools to increase the quality, security and reliability of the IT environment while simultaneously driving costs out of the model. Custom MS is about seamlessly integrating all of the capabilities and efficiencies of Managed Services with all of the “know-how” and expertise of our 200+ technical staff to create a comprehensive service delivery system that is customized to the particular needs of a client. Early client results have been amazing.”

“At every turn, good and bad, Custom has been there to guide and support us,” says John Rohan, Chief Financial Officer, North Shore Hematology and Oncology Associates. “Custom Computer was on site immediately, when our worst nightmare came true, a roof collapse, which flooded our billing office and billing system server. Due to Custom's dedicated and knowledgeable staff we did not suffer a single minute of downtime. Custom Computer Specialists' engineers are professional, knowledgeable and dedicated.“

CustomMS is made available through four packages; Complete Care, IT Pro, 24x7 Monitoring and Management and 24x7 IT Monitoring. Complete Care is really “worry free” IT where a full suite of proactive and reactive technology services is deployed by Custom that manages every aspect of the IT Network around the clock. This is for organizations with a very limited IT support staff.

The other three packages were designed to help existing IT staff address around the clock coverage (monitoring and remediation) as well as provide access to specialty technical expertise that may not be currently on-staff.

About Custom Computer Specialists Inc.

Headquartered in Hauppauge, NY, Custom Computer Specialists, Inc. has provided technology solutions since 1979 and is the leading privately held Long Island based technology solution provider. Custom delivers a wide array of services including Outsourcing and Managed Services, Project Management, Technology Solutions, and Strategic IT Planning. Custom has implemented value-based solutions for clients in the Public Sector, Healthcare, Financial Services, and Corporate arenas. Custom has been the recipient of a host of recent industry awards and recognition including Top 200 Private New York Metro Companies (Crain's NY Business), #1 Technical Consultant (LIBN), listing among the Top 100 Government VARS for the last 3 years and a prominent ranking on the VAR Business 500.

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