Benefits:

Return on Investment (ROI) - According to Gartner the cost of an unmanaged XP machine over 3 years is $5,400. The cost of a managed machine is $2,200 for a savings of $1,067. In an organization that has 100 XP machines this is a savings of approximately $320,000.

Save Money
• Significantly reduce the time/number/level of
resources needed to support the IT environment
• Reduce the training requirements for internal staff
• Custom’s tool set allows the majority of problems /
updates/changes to be performed without the
need for hands-on technical personnel, thereby
greatly reducing support and project costs
• Data gathering and performance trending allows
IT Management to make much more informed
decisions on future technology purchases

Increase Efficiency & Competitiveness
• More predictable IT operations budget
• Identify and remediate network performance issues
that are slowing down the network and its users
• Maximize network performance & uptime
• Leverage Custom’s capabilities/capacity/research
/tools thereby resolving problems faster
• Allow internal IT personnel to focus on core
business rather than day-to-day support issues
• Service (through reports & on-line portal) provides
what’s really going on with the network, thereby
providing IT the justification to get funding for
necessary investment and/or eliminate network
resource abuse

Avoid Costs
• Avoid staffing 24 x 7
• Identify problems that could cause a system-wide
outage before they occur
• Avoid the costly investment in network
/performance tools
• Improve accuracy of asset tracking to
maximize warranty and control leasing

Improve Safety & Compliance
• Identify attempts at unauthorized access
• Never be in a position, due to employee turnover,
where there is no one able to support the network
• Enables wider use of the data and distribution of
reports without compromising security. HIPPA, etc.
• Ensure software licensing compliance