Partner Since 1979
Partner Level: Apple Authorized Service Provider
Authorizations
• Authorized to service all Desktop, Laptop and Server products
Points of Interest
• Technical Staff holds over 30 Apple certifications
• Northeast Support Agent from 1979-2000
• Certified in/out of warranty repair center
• 400+ calls per month
• Average resolution time of less than 4 days
• 6 month average Apple service excellence score of 161% out of 165%
• Education Client Satisfaction survey score - 5 out of 5 |