Hauppauge, NY (July 2013) – Custom Computer Specialists (“Custom”) announced today it has received the CompTIA MSP Partners Trustmark for its use of industry-accepted best practices for service delivery and customer interaction.
The CompTIA MSP Partners Trustmark developed by the leading non-profit association for the information technology industry, signifies that Custom is committed to serving its customers in a manner that’s based on the industry’s best practices.
“This credential identifies Custom as an IT service provider that’s demonstrated a high level of competency through their use of prescribed industry best practices and processes.” said Todd Thibodeaux, president and chief executive officer, CompTIA.
Custom provides total IT solutions for their clients. A critical component of this client-centric focus is their comprehensive managed services offerings. Dennis Callagy, Custom’s senior vice president of professional services, said “We are pleased to receive this credential from CompTIA validating our commitment to deliver quality IT support services based on operational best practices.”
To attain the CompTIA MSP Partners Trustmark, Custom was evaluated on numerous aspects of their business operations, including organizational structure, technology tools and systems they utilize; standard operating procedures; and IT service specific activities they’re engaged in, for network, server or end-user devices.
Founded in 1979, Custom Computer Specialists helps Northeast public and private sector clients get maximum value from their IT investments. Custom’s unique combination of privately owned flexibility and extensive IT capability empowers it to create client-centric solutions that deliver expected results. For more information, visit www.customcomputer.wpengine.com.
CompTIA is the voice of the world’s information technology (IT) industry. As a non-profit trade association advancing the global interests of IT professionals and companies, CompTIA is the recognized authority for IT education and credentials and the primary advocate for IT businesses and workers. For more information, visit www.comptia.org or follow CompTIA on Twitter at http://www.twitter.com/comptia.