Suzanne McLaughlin is VP and General Manager for the New England region and is based out of Custom’s Lincoln, RI office. Suzanne is passionate about technology, but more importantly compassionate in her approach. She understands the unique challenges our customers face and many see her as not only their solution provider, but more importantly, as their trusted advisor.

With more than 25 years of technology consulting and management experience, Suzanne focuses on infrastructure design, networking and collaboration technologies. She works closely with Custom’s New England education, government and corporate clients to map technology solutions to improve their operational processes and develop strategies to produce high-impact technology solutions.

Suzanne leads Custom’s E-Rate program for the Northeast and has been instrumental in working with school districts and libraries to maximize their E-Rate funding.

Suzanne holds a Bachelor of Science in Computer Science and a Bachelor of Arts in Scientific Mathematics. She is Cisco Systems, Intel and Comp-TIA certified in Network Design and Solution Architecture and is a member of the Cisco Technical Leadership Council and of Tech-Collective.

Suzanne is a sought after speaker, frequently presenting on topics such as E-Rate, networking and security at industry seminars and conferences.