Education K-12

Industries

We provide technology support to over 2.1MM students throughout the Northeast. Specializing in E-Rate funding, onsite staffing and physical and data security solutions we focus on improving student learning outcomes, while creating a safe end user experience that exceeds expectations.

Supporting School Districts Throughout The Northeast

Today’s digital native students were born into an age where technology is pervasive. Their interactions with digital devices and applications begin at an early age. It’s not surprising then, that schools are shifting their traditional teaching tools from books to electronic devices, from chalkboards to interactive whiteboards – implementing technology to foster learning with greater impact. But integrating these technology resources can be challenging. With that in mind, we have education specialists on staff who have extensive backgrounds working in the education field itself – as K-12 administrators, faculty members, and IT staff, to ensure that technology isn’t just implemented for the sake of technology.

A Partner with the Right Credentials

Rooted deeply in the education community, our dedicated education specialists regularly attend national conferences, including ISTE and USAC, to gain knowledge and updates that we take back to our regional customers. Custom and our team of specialists are members in a number of local, state and national K-12 education associations.

Custom holds a number of local and state contracts in New York and New England, making it easy for you to do business with us. We are a Northeast partner of Infinite Campus SIS, which provides us with critical visibility into all areas of schools. We also have extensive expertise with E-Rate funding, which helps to ensure access to affordable telecommunications, internet access, internal connections and other essential technology services for the K-12 education community.

We serve the following regions and states: Long Island, Rhode Island, Massachusetts, Connecticut, New York, New Jersey, New Hampshire

Ransomware Self-Assessment

Answer a few questions in our Ransomware Self-Assessment Tool to
assess your district's ability to defend against and recover from a ransomware attack.

For each question, select the answer that best describes your district.

If you are unsure of the answer, just enter your best guess.

Upon completion you will receive an assessment of your cyber readiness.

When you think about your district's overall cyber security posture:

I’m not worried about our cyber security posture. Cyberattacks seem to be on the decline.

There are so many things we need to do, I can’t sleep at night.

I know that we could be attacked but I’m confident we would quickly recover.

We have updated our security but I know that it may not be enough.

When you think about the cyber risk staff and administrators present, you feel:

We are in good shape. Our staff and administrators take cyber awareness training on an annual basis.

Concerned. Our employees have very little awareness about the threat posed by hackers.

We are well prepared. We subscribe to a service that regularly sends phishing emails, followed by training to our employees.

Nervous. While we regularly train our staff and administrators, I am still concerned they don’t fully comprehend how creative hackers can be.

Regarding Multi-Factor Authentication(MFA):

We understand the importance of MFA and plan on implementing a solution soon.

We have not implemented an authentication method and know we need to do something ASAP.

Only administrators and those with remote access use MFA.

All staff including administrators and teachers use MFA.

Overtime most Districts are faced with disparate or aging operating systems. Which statement below best describes your District?

We have unsupported operating systems within the environment.

We are completely updated on our operating systems but do not have a patching cadence for all systems.

We are completely up-to-date, however I am concerned about our patching cadence for all systems.

We are completely up-to-date and patch on a regular schedule for all systems.

Select the phrase that best completes this statement: Planning how we would respond to a ransomware attack is something…

that would be nice to do in advance but we can easily pull the team together if we were hacked.

that we know we need to complete but we just have not had the time.

that we have but should probably review it to make sure it is up-to-date.

that we have and update and test on a regular basis.

Regarding Antivirus:

We use a traditional Antivirus that scans incoming files against virus definitions.

We have purchased a NextGen Antivirus but haven’t really figured it out yet.

We have implemented NextGen Antivirus and are looking to manage it ourselves.

We have implemented NextGen Antivirus and are working with a 3rd party provider as a SOC.

Choose the statement that best completes this sentence. When it comes to backing up our data...

We have been running an internal backup onto existing server/storage hardware for years but really haven’t looked to improve things

We are using a backup appliance to backup critical data

We use an appliance that replicates to the cloud, this is a fairly recent installation

We use an appliance that replicates to the cloud and provides an immutable data set as well. This data is encrypted at rest and in motion and is reviewed periodically.

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