Blog/News

Our IT experts share their insights into the world of technology with weekly blog posts. Blog topics include how-to guides, tech updates and IT strategies.

Reset Your Computer System Today Using Windows 10

Do you need to reset your computer system? Resetting is different from simply refreshing or restoring a computer system. Resetting means reinstalling Windows but during the process, you delete your personal settings, apps (unless the apps originated with the...

Reasons for Choosing Microsoft Teams as an Alternative to Zoom

Microsoft Teams as an Alternative to Zoom COVID- 19 induced lockdowns and social distancing measures helped spur Zoom’s growth. The video conferencing app managed to attract 300 million users by April 2020 compared to 10 million in December. Its rise to prominence...

Convert a User Mailbox to a Shared Mailbox in Microsoft 365

How to Convert a User Mailbox to a Shared Mailbox in Microsoft 365 After converting your regular mailbox to a shared mailbox in Microsoft 365, you retain all your existing calendars and email. The only difference is that it will be visible to several people. You can...

What Does $150K Ransomware Payment Say About Your Cybersecurity?

$150K Ransomware Payment A recent news piece published by Tech Republic highlights the discouraging reasons why too many businesses fall prey to hackers and pay ransoms for their digital property. Perhaps nothing adds insult to injury quite like someone burglarizing...

What’s the Best Way to Switch IT Managed Service Providers?

The Best Way to Switch IT Managed Service Providers The COVID-19 lockdowns have naturally changed how many organizations and companies operate. Educational institutions are embracing virtual classes, events that were previously held in person are now fully virtual,...

Microsoft Edge Browser FAQ

Have You Tried The Microsoft Edge Browser? Microsoft’s Internet Explorer has been around from the early beginnings of the World-Wide Web. Over the years, it was sometimes immersed in controversy since it was “built into” some previous Windows versions. Well, not...

How to Promote Remote Work Collaboration

How to Promote Remote Work Collaboration

Recently, more companies have moved to remote work, and many have noticed significant benefits. For example, 82% of workers report lower stress levels when telecommuting, and companies are more productive while incurring fewer expenses. However, without the right...

Internal IT vs. Outsourcing IT

Internal IT vs. Outsourcing IT: The Value of Outsourcing to an MSP The question of whether to outsource or rely on an internal IT team is common. Services that were once considered ‘nice to have’ are now necessities. They include machine learning, artificial...

Powering Remote Team Productivity

Powering Remote Team Productivity

In today’s society, remote work is more common than ever. In fact, Upwork’s “Future Workforce Report” predicts that 73% of all teams will have remote workers by 2028. However, management teams are often concerned with their team getting distracted while working remote...

Alleviate Customers’ Booking Frustrations with Microsoft Bookings

Microsoft Bookings: Part Of Your Microsoft 365 Subscription For service-based businesses, a significant paint point in the customer experience is the simple process of scheduling an appointment. A traditional appointment-booking system requires the customer to call...

How to Maintain Security When Employees Work Remotely

How to Maintain Security When Employees Work Remotely

As remote work becomes the new norm, cyberattacks and data breaches are becoming a regular occurrence. According to Shred-It’s 2018 State of the Industry Report, 86% of business executives believed remote workers increased a company’s chances for a data security...

Microsoft Office Lens Lets You Scan Virtually Anything

How Microsoft Office Lens Lets You Scan Virtually Anything As businesses move online, more of their documents become virtual. Even with the mass migration to the digital world, however, there’s still plenty of work done on paper and other real-world canvases. From...

Did You Really “Reply All” On That Last Email?

Office Workers Rejoice: Microsoft is Finally Subduing the Dreaded’ Reply All’ Do never-ending reply-all threads emails put a damper on your business chewing up precious time and resources? The good news is, Microsoft rolled out Reply-All-Storm Protection to all...

Microsoft Outlook: FindTime With Colleagues

Everything You Need to Know About Operating and Using FindTime Scheduling meetings seems like it should be an easy task. However, anyone who does business knows with everyone’s busy schedules how difficult it can be to find a time that works for everyone who needs to...

How to Use Microsoft Teams

How to Use Microsoft Teams

How to Use Microsoft Teams Technology Microsoft Teams has quickly become one of the most popular tools businesses are using as employees have migrated to working from home. How can your business best use Teams and its features to keep employees connected and...

Microsoft Teams Options Improve Remote Presentations

Microsoft Teams Options Improve Remote Presentations

Microsoft Teams Options Improve Remote Presentations Until the recent rollout of Microsoft Teams background customization feature, videoconferencing was a sometimes less-then-enviable communication vehicle. Users would have to tidy up the workspace, scrunch the camera...