CustomHelpDeskTech Help. On Call.
A Help Desk for Students, Parents and Teachers
Our Distance Learning Help Desk supports over 100,000 K-12 students, parents and teachers, clearing a wide array of technical roadblocks. School districts defer these incoming help desk calls to our team, freeing up their faculty to focus on what they do best. Many districts have found the Disatance Learning Help Desk to be an invaluable necessity, especially during the start of a new semester.
Resolving technical issues
With the expansion of hybrid at-home and in-school learning, along with 1:1 device distribution, educational institutions have seen their supported user headcount explode seemingly overnight. Whether over the phone, chat or email, we’re here 7:00am to 10:00pm (available during homework hours!) to resolve technical challenges such as:
- Accessing and navigating Google Classroom and G-Suite
- Audio and Visual connection issues
- Password resets
- Challenges with Zoom, Microsoft O365, Google Meet, Webex, and more
Speak with one our knowledgeable CustomConsultants to learn how to implement our CustomHelpDesk into your school.