A Health Care Facility
Your technician is our “computer superhero” and we most assuredly appreciate his knowledge, motivation, teamwork and patience.
Manufacturer
Your engineer is very knowledgeable and professional. He has made great advances on gathering the information that we have asked him to compile. I just wanted to let you know that we are very pleased with his work and all that he is doing for us and I would like to use him in the future for similar tasks.
Large Manufacturer
I just wanted to take a moment of your time and bring to your attention your rock-star technician. I’ve always had positive interactions/results with Custom, and we love everything that your company has done for us. You guys are top notch. But he’s a special man. I have no doubt that any customer who interacts with him would be very happy with the help he offers.
Large School District
I’d like to officially commend all members of the Custom Team serving our schools. Their diligence and skilled abilities are helping to propel the district through an unprecedented time.
Large Medical Practice
Custom’s IT Support Assurance really works for us. Our facility could not attract and retain a person with the high level of skills and ability of our Custom engineers. We would have to pay a fortune to hire someone with those skills here in Manhattan. The amount we pay Custom each month is a fraction of the cost when you add everything up, and the level of service is much higher.
Large School District
Your technician has been highly responsive. Most of my contacts with him are answered in 5-10 minutes – sometimes sooner. I cannot think of where we would be right now dealing with this situation based on our prior tech support format. Custom is fortunate to have him as an employee; I am grateful that he is part of our team.
MidSize Library
Your technician always takes the time to cheerfully explain and assist with new applications or hardware to our staff and patrons. The library is a very dynamic environment and it is no easy task to work on planned projects and deal with issues that crop up from Children’s Services, Adult References, Circulation and the Business Office. She is able to manage this all plus help us out throughout the week with our calls for help!
Manufacturer
I just wanted to take a moment of your time and bring to your attention your rock-star technician. I’ve always had positive interactions/results with Custom, and we love everything that your company has done for us. You guys are top notch. But he’s a special man. I have no doubt that any customer who interacts with him would be very happy with the help he offers.
Public School District
Custom’s onsite engineers were very supportive and responsive and helped move us through the project. Even before we signed the contract with them, Custom invested a lot of time and energy to make sure that we met the school regulations. They did a great job of making sure that we met our goals.